Ticket Post Model¶
Represents a post within a ticket in Zebreco. These come in a variety of forms.
| Name | Type | Description | |
|---|---|---|---|
| id | integer | read only | The unique id of the ticket post |
| creator | Contact | The contact who created the ticket post - required | |
| createddate | DateTime | The ISO DateTime when the ticket post was created | |
| body | string | - required | |
| raw | string | ||
| deliverystatus | array | read only | |
| isnote | boolean | Whether the ticket post is a note type or not | |
| ticket | Ticket | The ticket the ticket post is related to | |
| contacts | Contact | Contacts assigned to the ticket post | |
| files | File | Files attached to the ticket post |
The following fields are only retrieved on GET requests for a single entity.
| Name | Type | Description | |
|---|---|---|---|
| rawistext | boolean | Whether the raw is in text format or not | |
| pinned | boolean | Whether the ticket post is pinned or not |