Ticket Post Model¶
Represents a post within a ticket in Zebreco. These come in a variety of forms.
Name | Type | Description | |
---|---|---|---|
id | integer | read only | The unique id of the ticket post |
creator | Contact | The contact who created the ticket post - required | |
createddate | DateTime | The ISO DateTime when the ticket post was created | |
body | string | - required | |
raw | string | ||
deliverystatus | array | read only | |
isnote | boolean | Whether the ticket post is a note type or not | |
ticket | Ticket | The ticket the ticket post is related to | |
contacts | Contact | Contacts assigned to the ticket post | |
files | File | Files attached to the ticket post |
The following fields are only retrieved on GET requests for a single entity.
Name | Type | Description | |
---|---|---|---|
rawistext | boolean | Whether the raw is in text format or not | |
pinned | boolean | Whether the ticket post is pinned or not |