Ticket Post Model

Represents a post within a ticket in Zebreco. These come in a variety of forms.

Name Type Description
id integer read only The unique id of the ticket post
creator Contact The contact who created the ticket post - required
createddate DateTime The ISO DateTime when the ticket post was created
body string - required
raw string
deliverystatus array read only
isnote boolean Whether the ticket post is a note type or not
ticket Ticket The ticket the ticket post is related to
contacts Contact Contacts assigned to the ticket post
files File Files attached to the ticket post

The following fields are only retrieved on GET requests for a single entity.

Name Type Description
rawistext boolean Whether the raw is in text format or not
pinned boolean Whether the ticket post is pinned or not