edit

Reading from the API

Use the GET HTTP method to retrieve details from your zebreco account. For example, the API method for retrieving all tickets on your Zebreco account:

GET	https://mycompany.zebreco.com/api/v1/ticket

This will GET the endpoint for tickets. All endpoints will return JSON.

Response

In the documentation responses from the API are being displayed aesthetically to make them easier to read. Actual responses (Raw) will not include unnecessary new lines and white space.

HTTP/1.1 200

{
  "pages": 1,
  "current": 1,
  "count": 1,
  "tickets": [
    {
      "lastpost": {
        "id": 286659,
        "creator": {
          "id": 159438,
          "name": "Zebreco Support",
          "email": "support@zebreco.com",
          "company": null,
          "avatar": "https://secure.gravatar.com/avatar/5a27ba92ee245ebe6a08d3091d61e0aa?d=identicon"
        },
        "createddate": "2017-05-30T13:37:03+0100",
        "body": "This is a private reply",
        "deliverystatus": [],
        "isnote": true,
        "contacts": []
      },
      "lastreply": {
        "id": 286652,
        "creator": {
          "id": 159438,
          "name": "Zebreco Support",
          "email": "support@zebreco.com",
          "company": null,
          "avatar": "https://secure.gravatar.com/avatar/5a27ba92ee245ebe6a08d3091d61e0aa?d=identicon"
        },
        "createddate": "2017-05-30T13:28:47+0100",
        "body": "This is a reply to my first ticket.",
        "deliverystatus": [],
        "isnote": false,
        "contacts": []
      },
      "id": 230481,
      "number": 1001,
      "status": "closed",
      "subject": "My First Ticket",
      "department": {
        "id": 215,
        "name": "Support",
        "email": "support@mycompany.zebreco.com"
      },
      "creator": {
        "id": 159438,
        "name": "Zebreco Support",
        "email": "support@zebreco.com",
        "company": null,
        "avatar": "https://secure.gravatar.com/avatar/5a27ba92ee245ebe6a08d3091d61e0aa?d=identicon"
      },
      "assignee": {
        "id": 159438,
        "name": "Zebreco Support",
        "email": "support@zebreco.com",
        "company": null,
        "avatar": "https://secure.gravatar.com/avatar/5a27ba92ee245ebe6a08d3091d61e0aa?d=identicon"
      },
      "project": null,
      "createddate": "2017-05-30T12:57:44+0100",
      "followupdate": null,
      "lastreplydate": "2017-05-30T14:10:13+0100",
      "lastupdate": "2017-05-30T14:10:13+0100",
      "timestatus": {
        "id": 3,
        "state": "invoiced",
        "name": "Invoiced"
      },
      "timeallocated": 60,
      "labels": [
        {
          "id": 2541,
          "name": "support-required",
          "colour": "blue"
        }
      ]
    }
  ]
}

Pagination

Requests that return multiple items will be paginated to 1 item by default. You can specify further pages with the ?page parameter.

EXAMPLE